Warranty
2 years for motors
1 year for frames, woodened boards, electronic systems and technician fees
Delivery terms and conditions:
Bangkok, Nonthaburi, Pathum Thani, Samut Prakan - Delivery and installation services will not be charged.
Central, Eastern, Western (parts of Thailand) - 1,000 baht for delivery and 1,500 baht for installation services.
Northeastern, South, North (parts of Thailand) - 2,000 baht for delivery and 1,500 baht for installation services.
Narathiwat, Pattani, Yala - No delivery and installation are provided.
Lists of areas that delivery and installation services during the COVID-19 situation are provided:
- Central - Kamphaeng Phet, Chainat, Nakhon Nayok, Nakhon Pathom, Nakhon Sawan, Phra Nakhon Si Ayutthaya, Phichit, Phitsanulok, Phetchabun, Lop Buri, Samut Songkhram, Samut Sakhon, Saraburi, Sing Buri, Suphan Buri, Ang Thong, Uthai Thani
- Western - Kanchanaburi, Prachuap Khiri Khan, Phetchaburi, Ratchaburi
- Eastern - Chanthaburi, Chachoengsao, Chonburi, Trat, Prachinburi, Rayong, Sa Kaeo
- Northeastern - Kalasin, Khon Kaen, Nakhon Ratchasima, Udon Thani, Ubon Ratchathani
- Southern - Krabi, Trang, Nakhon Si Thammarat, Phang Nga, Phatthalung, Songkhla, Surat Thani
- North - Chiang Rai, Chiang Mai, Lampang, Lamphun, Phayao, Phrae, Nan, Uttaradit
| Catalogue | RATB-30034 |
Delivery
- Greater Bangkok: 1–3 working days
- Upcountry: 2–4 working days
- Specific Brands (Johnson, Fusen, Grandlite, 360Fitness):
- Bangkok: 3–7 working days
- Upcountry: 7–10 working days
Easy Returns
Return Period: Items can be returned within 14 days of receipt.
Eligibility:
- Items must be in original condition with tags, accessories, and warranty card intact.
- Non-returnable items include swimwear, lingerie, socks, dietary supplements, large sports equipment, clearance items, etc.
Return Methods:
- Parcel Delivery: Ship to the Supersports warehouse (customer bears shipping fees).
- Click & Collect: Drop off at any Supersports store (free).
- Knock Door Service: Free pick-up for defective, wrong, or mismatched items (specific conditions apply).
Refund Process:
- Refunds are issued after quality inspection.
- Lead time depends on payment method (e.g., 7–10 business days for cash/bank transfer; 20–60 days for cards).
Warranty
2 years for motors
1 year for frames, woodened boards, electronic systems and technician fees
Delivery terms and conditions:
Bangkok, Nonthaburi, Pathum Thani, Samut Prakan - Delivery and installation services will not be charged.
Central, Eastern, Western (parts of Thailand) - 1,000 baht for delivery and 1,500 baht for installation services.
Northeastern, South, North (parts of Thailand) - 2,000 baht for delivery and 1,500 baht for installation services.
Narathiwat, Pattani, Yala - No delivery and installation are provided.
Lists of areas that delivery and installation services during the COVID-19 situation are provided:
- Central - Kamphaeng Phet, Chainat, Nakhon Nayok, Nakhon Pathom, Nakhon Sawan, Phra Nakhon Si Ayutthaya, Phichit, Phitsanulok, Phetchabun, Lop Buri, Samut Songkhram, Samut Sakhon, Saraburi, Sing Buri, Suphan Buri, Ang Thong, Uthai Thani
- Western - Kanchanaburi, Prachuap Khiri Khan, Phetchaburi, Ratchaburi
- Eastern - Chanthaburi, Chachoengsao, Chonburi, Trat, Prachinburi, Rayong, Sa Kaeo
- Northeastern - Kalasin, Khon Kaen, Nakhon Ratchasima, Udon Thani, Ubon Ratchathani
- Southern - Krabi, Trang, Nakhon Si Thammarat, Phang Nga, Phatthalung, Songkhla, Surat Thani
- North - Chiang Rai, Chiang Mai, Lampang, Lamphun, Phayao, Phrae, Nan, Uttaradit
| Catalogue | RATB-30034 |
Delivery
- Greater Bangkok: 1–3 working days
- Upcountry: 2–4 working days
- Specific Brands (Johnson, Fusen, Grandlite, 360Fitness):
- Bangkok: 3–7 working days
- Upcountry: 7–10 working days
Easy Returns
Return Period: Items can be returned within 14 days of receipt.
Eligibility:
- Items must be in original condition with tags, accessories, and warranty card intact.
- Non-returnable items include swimwear, lingerie, socks, dietary supplements, large sports equipment, clearance items, etc.
Return Methods:
- Parcel Delivery: Ship to the Supersports warehouse (customer bears shipping fees).
- Click & Collect: Drop off at any Supersports store (free).
- Knock Door Service: Free pick-up for defective, wrong, or mismatched items (specific conditions apply).
Refund Process:
- Refunds are issued after quality inspection.
- Lead time depends on payment method (e.g., 7–10 business days for cash/bank transfer; 20–60 days for cards).
