Delivery

• Greater Bangkok: 1–3 working days
• Upcountry: 2–4 working days
• Specific Brands (Johnson, Fusen, Grandlite, 360Fitness):
  • Bangkok: 3–7 working days
  • Upcountry: 7–10 working days

Easy Returns

Return Period: Items can be returned within 14 days of receipt.

Eligibility:

• Items must be in original condition with tags, accessories, and warranty card intact.
• Non-returnable items include swimwear, lingerie, socks, dietary supplements, large sports equipment, clearance items, etc.

Return Methods:

• Parcel Delivery: Ship to the Supersports warehouse (customer bears shipping fees).
• Click & Collect: Drop off at any Supersports store (free).
• Knock Door Service: Free pick-up for defective, wrong, or mismatched items (specific conditions apply).

Refund Process:

• Refunds are issued after quality inspection.
• Lead time depends on payment method (e.g., 7–10 business days for cash/bank transfer; 20–60 days for cards).